Our Refund Policy

Kindly review our refund policy attentively before proceeding with any of our services. By utilizing our services, you affirm that you have read, comprehended, and accepted our terms.

CodeTaskRefundable %
CL-0011:1 Session with our Client Management Team:80%
CL-002School Research and recommendations50%
CL-003Application to one or two schools0%
CL-004Loan application0%
  1. Academy fees are non-refundable if the CareerLeap Team has initiated two or all of the following processes:
    • 1:1 Session with our Client Management Team
    • School Research and recommendations
    • Application to one or two schools
    • Loan application
  2. If an applicant decides to withdraw voluntarily from the CareerLeap Academy after the initial 1:1 session with our Client Management team, only 80% of the Academy Fee will be refunded.
  3. Also, if client decides to withdraw after 30 days of enrollment and engagement with their managers in the academy, refunds are no longer available, unless for an unsatisfied service which the situation will be reviewed by the team.
  4. If none of the mentioned processes has been initiated, and the client no longer wishes to pursue their study abroad route, the client has the following options:
    • Transfer their Academy fee towards any of our additional services or
    • Request a full refund by contacting hello@careerleapafrica.com, providing the following information: Full name, Email, Phone number, Payment Receipt, Account details, Reason for the refund.
  5. All refund request should be sent via email by contacting hello@careerleapafrica.com, providing the following information: Full name, Email, Phone number, Payment Receipt, Account details, Reason for the refund.
  6. Upon refund request, CareerLeap will require a notice period of 1 month to issue a refund. If certain circumstances beyond our control prevent finalizing the refund request, CareerLeap will inform the client accordingly.

At CareerLeap Intel, we are committed to providing transparent, reliable, and high-quality services throughout the study abroad process. This Refund Policy outlines the conditions under which payments made to us are handled.

1. Non-Refundable Payments: All payments made to CareerLeap Intel are non-refundable once services have been rendered, either in full or in part. This applies to all service categories, including but not limited to:

  • Consultation fees
  • Application processing
  • Admission guidance
  • Visa support services
  • Documentation review and advisory
  • Proof Of Funds (1 Month Duration)

Any other professional services agreed upon

2. Service-Based Policy: Since our services involve time, expertise, and administrative efforts that commence immediately upon engagement, clients acknowledge and agree that fees paid are compensation for services already provided, regardless of the outcome (e.g., admission decisions, visa approvals, scholarship awards, etc.).

3. Client Responsibility: Clients are responsible for providing accurate and complete information during the process. CareerLeap Intel shall not be liable for delays, denials, or unfavorable outcomes arising from inaccurate or incomplete information submitted by the client. Such circumstances do not entitle the client to any refund.

4. Exceptions: Refunds will only be considered in cases where CareerLeap Intel fails to initiate the agreed-upon service within a reasonable timeframe and without a valid explanation. A written agreement explicitly states refundable terms for a specific service (if any). In all other circumstances, payments remain strictly non-refundable.

5. Acknowledgment: By engaging CareerLeap Intel’s services and submitting, the client acknowledges that they have read, understood, and agreed to the terms of this Refund Policy. CareerLeap reserves the right to modify any terms and conditions within the Terms of Use at any time, at its sole discretion. Any changes will be posted at https://www.careerleapafrica.com/refund-policy (or another URL provided by CareerLeap). Regularly reviewing the policy is advised. Acceptance of modifications to the refund policy can occur through online acceptance of the terms or through continued use of any part of the Services following the posting of changes.